Meet the Reservations Team

Adrienne Hindley
Reservations Manager

Adrienne has been with the company almost 25 years, was a Film Major at Clark University in Worcester, Mass. and even attended a semester at Beverly Hills High School. After graduation from college, her family built a small country inn in her home town of Sudbury, Mass. She has lived and loved the hospitality business ever since!

What’s your favorite part of the job?

I spend most days on managerial tasks however I just love the days when I am needed on the phones and I get to talk to the guests!

What is your favorite part of each property?

At both properties, from the second you walk in the door, you are treated like a family member; I love the open spaces and the sound of the ocean at Winnetu and the charm of quaint, cobble stoned downtown Nantucket

Donna Aykanian
Assistant Reservations Manager

Donna is from Marlboro, MA and has been working in Reservations for 16 years. When not working, she enjoys walks, early morning workouts at her favorite gym and weekends on Cape Cod with her family.

What’s your favorite part of the job?

Establishing relationships with repeat guests who have become more like old friends

What is your favorite part of each property?

Winnetu –

Short trip from the mainland and Coastal location; lots of green space for families/couples to roam around and explore and you can’t beat the South Beach location. Beautiful any time of year! Great team of many long time returning employees who love their jobs and this property and want guests to love it too!

Nantucket –

Historic and beautifully appointed; in-town location makes it convenient to walk to shops, movies, museums, restaurants, etc. Always something going on year-round on Nantucket. Great team of dedicated staff eager to assist you and create a magical experience you won’t soon forget!!

Susan Munnelly
Personal Reservations Consultant

Susan Munnelly, has been with the company since 2008. She loves flip flops and the beach when not wearing her hospitality hat!

What’s your favorite part of the job?

My team. We work so well together with our guests and each other.

What is your favorite part of each property?

All our resorts make each guest feel so special… a home away from home

Melanie Shain
Personal Reservations Consultant

Melanie has been with the company for one year. She was a Hospitality and Tourism Management major at UMass Amherst. She loves traveling to new places and being outdoors.

What’s your favorite part of the job?

I love being a part of planning guests’ vacations and hearing about the memories they’ve made!

What’s your favorite part of each property?

Nantucket: So close to everything in town; beautiful rooms and decor.

Winnetu: Quick walk to South Beach, and amazing amenities and activities – especially for families.

Both Teams treat guests like family going above and beyond!

Christina Butler
Reservations Operations Supervisor

Christina has been with the company for two years, and was a Business Management major from Emmanuel College in Boston, Mass. When she isn’t working, she is either wearing her Red Sox hat or Minnie Mouse Ears!

What’s your favorite part of the job?

My favorite part of my job is having the ability to introduce new systems and techniques to our reservations agents so they have the tools to help you plan your dream vacation!

What’s your favorite part of each property?

My favorite part of Nantucket is being able to walk downtown to all of the shops and restaurants! At Winnetu and Mattakesett, my favorite thing to do is go down to the beach and take pictures!

Ashley Gilliam
Personal Reservations Consultant

Ashley, a reservationist beginning last summer, is a graduate student studying Psychology at Brandeis University. She has a Border Collie named Link and loves nature.