Winnetu Oceanside Resort Cancellation Policy

Winnetu Hotel
Reservation Policies and Administrative Fees

HOTEL PAYMENT POLICIES (see Mattakesett weekly rental policies below):

Stays for 2023, payment is due 50% upon booking and 50% May 1, 2023 (reservations made after May 1, 2023 payment is due in full)

  • Payments by check, Money Order, MC, VISA, or AMEX are accepted
  • In addition to the rates described, there is a 5% Massachusetts State Tax and a 4.7% Local Rooms Tax
  • Check-in is 4:00 p.m.
  • Check-out is 10:00 a.m.

TRAVEL AGENT POLICIES

10% commission on overnight accommodations (pretax) all season excluding holidays, festival periods, and Mattakesett Home Rentals. Group or wedding block bookings are non-commissionable.

Email us after your guest’s departure to request your commission.

CANCELLATION POLICIES 

Late cancellations have a significant impact on us due to our Island location and seasonal nature. Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected. The cancellation policy does not apply to room blocks.

Before confirming your reservation please check with your own state’s quarantine requirements upon your return from vacationing with us. These quarantine requirements are starting to loosen up significantly across the country for domestic travel. Refunds are not allowed for quarantine requirements in your own state so please determine this before you confirm your reservation with us.

Reservations for stays arriving between June 25th and the Saturday of Labor Day weekend of your reservation year have the following administrative fees and policies:

  • Fully refundable if canceled by February 1 of the reservation year
  • For cancellations made by May 1, of the reservation year, there is a $300.00 administrative fee per reservation
  • Cancellations made thereafter of the reservation year are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)

See Travel Insurance information to protect your investment

Reservations for stays arriving between the Sunday of Labor Day weekend and June 24th of your reservation year (excluding certain periods listed below) have the following administrative fees and policies:

  • For cancellations of more than 60 days prior to your arrival date of the reservation year, there is a  $50.00 administrative fee
  • For cancellations of 30-60 days prior to your arrival date of the reservation year, there is a $150.00 administrative fee
  • Cancellations made within 30 days prior to your arrival date of the reservation year are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)

See Travel Insurance information to protect your investment

PLEASE NOTE: For the below specialty periods, the following cancellation policy applies: 

  • Memorial Day Weekend, Columbus Day Weekend, Oysterfest, and Wine Festival.
  • Cancel more than 60 days prior to your arrival date of your reservation year = $50.00 administrative fee.
  • Cancel within 60 days prior to your arrival date of your reservation year = Non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee).

If either the boats or the airplanes are operating to/from Cape Cod, we expect guests to arrive as expected whether or not they planned to arrive by boat or plane. If all transportation to/from Cape Cod has been canceled on a given day, then a credit toward a future stay – or refund – will be issued for that night’s lodging. Once transportation services resume, guests are expected to arrive for the balance of their reservation. Travel delays, air cancellations from locations other than Cape Cod, missed connections, medical or any other travel issues will not merit any credits or refunds. These potential unforeseen problems are best addressed with travel insurance, as mentioned above.

In the unlikely event of a hurricane or severe weather conditions, refunds will only be considered after the storm and only if two or more nights are unable to be occupied after the storm.

Mattakesett Weekly Rentals
Reservation Policies and Administrative Fees

Payment is due 50% upon booking and 50% May 1, 2023 (reservations made after May 1, 2023 payment is due in full)

PAYMENT POLICIES:

Only checks or wire transfers are accepted for payment toward any Mattakesett Home Rental. Mattakesett Homes are privately owned, so credit cards are not accepted

  • There is a maximum eight-person occupancy of any Island home (unless otherwise indicated)
  • There is no smoking allowed in any Home rental
  • No pets allowed in any Home rental (unless designated as dog friendly; dog-friendly accommodations require an additional fee & dog form)
  • Check-in is at 5:00 p.m.
  • Check-out is at 10:00 a.m.

CANCELLATION POLICIES:

  • Fully refundable if canceled by February 1, of the reservation year
  • Cancellations after February 1, of the reservation year, are non-refundable — unless we are able to re-rent the Home at the same value as your reservation — in which case you will receive back your deposit less a $300 cancellation fee for each week reserved.

See Travel Insurance information to protect your investment

To review our Mattakesett Occupancy Agreement, click here

The Winnetu on Instagram

𝗬𝗢𝗨 𝗟𝗜𝗙𝗧 𝗨𝗦 𝗨𝗣

Mom, we couldn’t do it without you.

Happy Mothers Day

🤍🤍🤍
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𝗣𝗢𝗢𝗟𝗦𝗜𝗗𝗘 𝗘𝗔𝗧𝗦

What’s your favorite order from the poolside grill?
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𝗚𝗘𝗧 𝗔𝗥𝗢𝗨𝗡𝗗

With scenic bike paths aplenty, exploring the island on a bike is a crowd favorite.
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𝗙𝗥𝗘𝗘𝗭𝗘!

Looking forward to some frozen drinks from the poolside grill this summer.
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𝗟𝗜𝗩𝗘 𝗙𝗥𝗢𝗠 𝗧𝗛𝗘 𝗣𝗔𝗧𝗜𝗢

Live from the Patio with @mvyradio is back this summer for more live music and good vibes. Stay tuned for this summer’s schedule.
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𝗠𝗔𝗬 𝗙𝗟𝗢𝗪𝗘𝗥𝗦

April means that opening day is just a few short weeks away!
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𝗙𝗜𝗥𝗘 𝗧𝗥𝗨𝗖𝗞 𝗥𝗜𝗗𝗘𝗦, 𝗔𝗡𝗬𝗢𝗡𝗘?

Every day from 3PM - 4PM, hitch a scenic ride on our antique fire truck.
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𝗦𝗪𝗘𝗘𝗧 𝗦𝗪𝗘𝗘𝗧 𝗦𝗨𝗠𝗠𝗘𝗥𝗧𝗜𝗠𝗘

Share your favorite summertime treat in the comments.
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𝗞𝗘𝗘𝗣 𝗜𝗧 𝗖𝗢𝗢𝗟

Keep it cool, but keep warm thoughts on your mind this winter.
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𝗣𝗢𝗢𝗟 𝗗𝗔𝗭𝗘

Sunny days and frozen drinks aren’t that far off. No resort fees at Winnetu means more fun. Get to know what’s included with your stay (link in bio).
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𝗧𝗔𝗞𝗘 𝗔 𝗟𝗢𝗔𝗗 𝗢𝗙𝗙

Each of our suites and cottages come equipped with our favorite beach lounger. Tap the link in our bio to explore our accommodations.
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𝗕𝗥𝗜𝗡𝗚 𝗧𝗛𝗘 𝗪𝗛𝗢𝗟𝗘 𝗙𝗔𝗠

Have you heard, our cottages are dog-friendly? Check out our Pup & Play package for the ultimate four-legged getaway.
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𝗦𝗖𝗥𝗘𝗔𝗠 𝗙𝗢𝗥 𝗜𝗖𝗘 𝗖𝗥𝗘𝗔𝗠

We make our own ice cream at Winnetu. You’ll find it on our dessert menus and for sale by the pint in our General Store.
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𝗦𝗘𝗔𝗥𝗖𝗛𝗜𝗡𝗚 𝗙𝗢𝗥 𝗦𝗨𝗠𝗠𝗘𝗥 𝗣𝗟𝗔𝗡𝗦?

Our award-winning children’s program offers fun & friends all summer long for guests.
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𝗛𝗢𝗪 𝗪𝗘 𝗙𝗘𝗘𝗟 𝗔𝗕𝗢𝗨𝗧:

Beach Days, Clambakes, Firetruck Rides, Sunset Dinners, and Bike Rides into town.

Start planning summer 2023 fun today.
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𝗠𝗘𝗘𝗧 𝗟𝗜𝗭𝗭𝗜𝗘

Our steadfast Director of Rooms, Lizzie keeps the hotel running in more ways than one. Managing our front desk team, dispatching housekeeping, keeping our shuttles running on time, and much much (much!) more.
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𝗟𝗢𝗢𝗞𝗜𝗡𝗚 𝗙𝗢𝗥𝗪𝗔𝗥𝗗…

… to improving our forehand this summer.

Book early and put summer thoughts on your mind all winter.
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𝗟𝗢𝗢𝗞𝗜𝗡𝗚 𝗙𝗢𝗥𝗪𝗔𝗥𝗗…

… to making a bunch of new friends at Kids Camp this summer.

Book early and start dreaming up your summer plans.
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𝟮𝟬𝟮𝟮 𝗪𝗔𝗦 𝗚𝗥𝗘𝗔𝗧 𝗕𝗘𝗖𝗔𝗨𝗦𝗘…

We welcomed chef Richard Doucette and his incredible scratch kitchen to Dunes.

Share a comment with your favorite 2022 dish from Richard’s kitchen.

#winnetu #mv #marthasvineyard #newenglandresort #vineyard #newengland
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𝗪𝗔𝗬 𝗕𝗔𝗖𝗞 𝗜𝗡 𝗧𝗛𝗘 𝗗𝗔𝗬…

Before Winnetu (approx. 150 years ago), the Mattakeset Lodge was the place to spend the summer months in Katama. The hotel was famous for its clambakes, dances, and ocean breezes.

#mv #marthasvineyard #katama #winnetu #newenglandresort #newengland
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𝗚𝗟𝗔𝗗 𝗧𝗜𝗗𝗜𝗡𝗚𝗦

Merry Christmas from all of us at Winnetu.

PC: @heyjaynic

#winnetu #mv #katama #marthasvineyard
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