Winnetu Oceanside Resort Cancellation Policy

2020 Winnetu Hotel policies & cancellation fees (Amended due to COVID-19)*

Mattakesett Home Rentals – Please see separate policies towards the end of the page

Please carefully review our Deposit, Payment, and Cancellation policies, as outlined below…

  • Full payment is due upon booking
  • Payments by check, Money Order, MC, VISA or AMEX are accepted
  • In addition to the rates described, there is a 5% Massachusetts State Tax and a 4.7% Local Rooms Tax
  • Check in is 4:00 p.m.
  • Check out is 10:00 a.m.
  • We normally offer Travel Agent Commissions of 10% excluding the July 4th week and month of August; however due to COVID-19, we are offering these commissions all season at the Hotel (Mattakesett weekly home rentals are non-commissionable).

Late cancellations have a significant impact on us due to our Island location and seasonal nature. Individual reservations are completely refundable until February 1st.

2020 HOTEL CANCELLATION POLICIES:

Reservations for stays between July 1, 2020 and Labor Day (excluding certain periods listed below), have the following cancellation fees and policies:

  • For cancellations of more than 30 days prior to your arrival date, there is a $300.00 cancellation fee – per reservation
  • Cancellations within 30 days prior to your arrival date are non-refundable — unless we are sold out for the entire period of your reservation (less a 10% cancellation fee)

Reservations for stays between Labor day – October 18, 2020 (excluding certain specialty periods listed below) have the following cancellation fees and policies:

  • For cancellations of more than 60 days prior to your arrival date, there is a $50.00 cancellation fee
  • For cancellations of 30-60 days prior to your arrival date, there is a $150.00 cancellation fee
  • Cancellations within 30 days prior to your arrival date are non-refundable — unless we are sold out for the entire period of your reservation (less a 10% cancellation fee)

PLEASE NOTE: The following cancellation policy applies to the following holiday or event periods in 2020 and 2021:

  • Memorial Day Weekend, Columbus Day Weekend, Oysterfest Weekend, and Wine Festival
    • For cancellations more than 60 days prior to your arrival date, there is a $50.00 cancellation fee
    • Cancellations within 60 days prior to your arrival date are non-refundable — unless we are sold out for the entire period of your reservation (less a 10% cancellation fee)

2021 HOTEL PAYMENT POLICIES:

For those arriving June 1, 2021 or thereafter, 50% is charged upon booking and the remaining 50% is charged May 1, 2021. Bookings made after May 1, 2021 will be charged in full upon booking. For those arriving before June 1, 2021, 100% is charged upon booking.

2021 HOTEL CANCELLATION POLICIES:

April 2021 – June 25 and Labor Day – October:

  • For cancellations of more than 60 days prior to your arrival date, there is a $50.00 cancellation fee
  • For cancellations of 30-60 days prior to your arrival date, there is a $150.00 cancellation fee
  • Cancellations within 30 days prior to your arrival date are non-refundable — unless we are sold out for the entire period of your reservation (less a 10% cancellation fee)

Summer (June 25 – Labor Day): Refundable less $300 cancellation fee if cancelled by May 1; nonrefundable thereafter unless we are sold out (less 10% cancellation fee).

PLEASE NOTE: The following cancellation policy applies to the following holiday or event periods in 2020 and 2021:

  • Memorial Day Weekend, Columbus Day Weekend, Oysterfest Weekend, and Wine Festival
    • For cancellations more than 60 days prior to your arrival date, there is a $50.00 cancellation fee
    • Cancellations within 60 days prior to your arrival date are non-refundable — unless we are sold out for the entire period of your reservation (less a 10% cancellation fee)

In the unlikely event of a hurricane or severe weather conditions, refunds will only be considered after the storm and only if two or more nights are unable to be occupied after the storm, and if the Hotel is deemed to be uninhabitable by Town or State Officials.

*Cancellation policy does not apply to group blocks

2020 PRIVATE MATTAKESETT HOMES PAYMENT POLICIES (Home Rentals include Townhouses, Duplexes and Single Family):

In order to confirm a rental of any home at Mattakesett, full payment must be received by check or wire transfer within 7 days of the booking.

Only checks or wire transfers are accepted for payment toward any Mattakesett Home Rental. Mattakesett Homes are privately owned, so credit cards are not accepted

  • There is a maximum eight-person occupancy of any Island home (unless otherwise indicated)
  • There is no smoking allowed in any Home rental
  • No pets allowed in any Home rental (unless designated as dog friendly; dog friendly accommodations require an additional fee & dog form)
  • Check-in is at 5:00 p.m.
  • Check out is at 10:00 a.m.

2020 PRIVATE MATTAKESETT HOMES CANCELLATION POLICIES:

Reservations for stays with departure dates through July 1:

  • Fully refundable if cancelled at least 24 hours in advance.

Reservations for stays between July 1 – October 18:

  • Home rental cancellations are non-refundable — unless we are able to re-rent the Home at the same value as your reservation — in which case you will receive back your deposit less a $300 cancellation fee for each week reserved.

In the unlikely event of a hurricane or severe weather conditions, refunds will only be considered after the storm and only if two or more nights are unable to be occupied after the storm and if the Mattakesett homes are deemed to be uninhabitable by Town or State Officials.

To review our Mattakesett Occupancy Agreement, click here

The Winnetu on Instagram

September views from the Winnetu 📸: @dania_alyse
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#winnetu #mv #newengland #igersnewengland #marthasvineyard #katama
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Summer lingers on with oysters plucked right from Katama Bay by @signatureoysterfarm. Book a BYOB Oyster tour with Signature Oysters when you’re with us next 📸: @shorelinesillustrated
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#winnetu #newengland #igersnewengland #mv #marthasvineyard #thevineyard #vineyard
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September doesn’t mean that summer is over! Tap the link in our bio to learn about our summer offerings offered this September 📸: @topflightfamily
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#winnetu #newengland #igersnewengland #mv #marthasvineyard #katama
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Now serving: @thewhisperingangel & fresh Katama Bay oysters from our friends at @signatureoysterfarm. Stop by @thedunesmv and experience a little Katama luxury
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#dunes #mv #marthasvineyard #katama #newengland #igersnewengland
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Looking to explore the island by Jeep? Ask about our on-site rentals through @mvautorental. Enjoy pick up and drop off your rental right at the Winnetu 📸: @whatsupmv
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#newengland #igersnewengland #winnetu #mv #marthasvineyard #katama
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Summer later with us this September. Tap the link in our bio to learn about what’s happening around the hotel during this spectacular month on-island
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#winnetu #mv #marthasvineyard #newengland #igersnewengland #thevineyard
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Book an Arrive & Drive package and we’ll arrange to have your rental vehicle waiting for you at the ferry dock. Tap the link in our bio to learn more 📸: @homewiththewileys
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#winnetu #mv #marthasvineyard #katama #newengland #igersnewengland
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Being the only hotel on Katama Bay, we’re neighbors with some of the finest oyster farming in the world. Our partnership with @signatureoysterfarm provides us with fresh oysters farmed by husband and wife team Ryan and Julia Smith, straight out of Katama Bay and delivered right to our back door and onto your plate (or cocktail!) at @thedunesmv.
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#winnetu #newengland @igersnewengland #mv #marthasvineyard #thevineyard #katama #oysters
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Congrats to @mpappag, the latest winner of our #MyVintageSummer series! Her vintage summer photo stirred our Timeless Summer heartstrings and captured the essence of a day of adventures under the sun. If you have a vintage family photo that you think will do the same, share it with us and you might win a Winnetu vacation (or one with our sister resort, @thenantucket). Tap the link in our bio to learn more, and happy summering!
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#mv #winnetu #newengland #igersnewengland #mvy #summer #marthasvineyard #thevineyard
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Leave your car on the mainland and take advantage of our Arrive & Drive option. We’ll arrange to have a rental Jeep, Mini Cooper, or one of several other options waiting for you at the ferry when you arrive! 📸: @mrsnipple_
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#winnetu #newengland #igersnewengland #marthasvineyard #thevineyard #vineyard
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What’s your island ride? This is one of ours. 📸: @homewiththewileys
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#winnetu #mv #newengland #igersnewengland #marthasvineyard
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Every day feels like the weekend here in Katama 📸: @mrsnipple_
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#winnetu #mv #newengland #igersnewengland #katama #marthasvineyard
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Congratulations to our third #MyVintageSummer winner, Laurie Donahue, whose vintage family summer photograph we used to create this poster for our 2020 Season.
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Laurie’s photo captures exactly the kind of summertime energy we’re channeling to make this summer just as memorable as summers that came before it.
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If you’ve got a photo you’d like to submit for a chance to win a two night stay with us or our sister resort @thenantucket, tap the link in our bio to learn more.
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#winnetu #newengland #igersnewengland #mv #marthasvineyard #katama #summer
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Winnetu gang’s all here for our impromptu 4th of July parade 🇺🇸
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Keeping you cool with a specialty cocktail this 4th of July. See you at the pool!
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#winnetu #mv #marthasvineyard #newengland #igersnewengland
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Our new executive chef, Colin Coyle is bringing summer to life dish by dish this season. Join us for a summery dinner on our deck or in one of our private cabanas 📸: @caitlinhoustonblog
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#newengland #winnetu #resort #igersnewengland #marthasvineyard #mv #winnetu
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Summer’s here and it feels so good! Tell us what you’re most excited about doing on-island this summer in the comments!
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#winnetu #mv #newengland #igersnewengland #marthasvineyard #summer #southbeach
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Looking for a way to commemorate a special occasion? We’re offering private poolside dining in our cabanas this season. Enjoy the evening atmosphere with a party of up to four in memorable land summer-y setting. 📸: @candidlydeena
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#winnetu #mv #marthasvineyard #vineyard #thevineyard #newengland #igersnewengland
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Sailing into summer views with this gorgeous shot by @vineyardlights. What iconic Vineyard sights get you excited for a trip out to the island? 📸: @vineyardlights
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#mv #winnetu #newengland #igersnewengland #visitnewengland #marthasvineyard #thevineyard #vineyard #edgartown #lighthouse
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What’s the first place you’re stopping when you arrive on-island this summer? I’ve Cream & Candy Bazaar in Edgartown is one of our favorites- tell us in the comments below and tap the link in our bio to learn about new experiences at the Winnetu this summer! 📸: @emilyshell .
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#mv #marthasvineyard #newengland #igersnewengland #edgartown
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We’re excited to offer Arrive & Drive rentals right from the Winnetu this year! In partnership with MV Auto Rental, we’re offering Jeep Gladiators (with Oversand permits!) plus a variety of other rental cars to get around the island. Rent from us right on-site or book a rental vehicle ahead of time and we’ll arrange to have it waiting for you at the ferry or airport upon your arrival. Tap the link in our bio and head to “Private Experiences” to learn more!
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We’re back open to the public starting June 12th and ready for a #TimelessSummer on Martha’s Vineyard. Head on over to the link in our bio to learn about the new experiences, amenities, and activities we’re offering this season.
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We’re also excited to announce the first winner of our #MyVintageSummer campaign! Congrats to @amoskovitz on her winning vintage photo submission. We loved this shot on the beach from her childhood - it reminds us of everything we love about summer!
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